The multiple-worlds theory of cosmology allows room for every religion's Heaven and Hell and other planes to coexist, with the similar planes of all the sapient beings of all the worlds in all the galaxies...How often do the wires get crossed, as it were, leaving your paladin in a Hell for hedonistic lizards, for example.
People that live in cities no longer have any contact with the gods. There was a pact between the gods, humans, and animals. We could talk to the gods and the trees were the witness' to the pact. When the trees started getting cut down to make cities the pact was broken by the destruction of the witness'. So now only those that live with nature can speak to the gods and/or animals. Some trees grow tall creating darkness that scares men and they are not able to go near them. If they could they could again speak to the gods.