I think one of the main points to understand is that this submission was probably not written for you. Perhaps it is a world being fleshed out still and the backstory is important to other interconnected ideas that never made it. Or perhaps it was just an idea that was sitting in the brain and must be got out. We don't expect everything to be the pinnacle of world building.
The purpose of the site is not to provide game ready ideas and scenarios, it is "is a place of creative freedom for role players and game masters with awesome ideas. Over time, the Citadel has turned into a bottomless resource of creativity and inspiration for thousands." Obviously you have a ton of issues with it, but nothing in the writing that sparked an idea or anything else to add or share?
So, I get bothered by inflammatory comments like your opening volley. "This isn't a usable city" and "players don't give a damn." Seriously? Apparently other commenters accepted it for what it was, a shared creative idea. If the author asked for an editor to review the material, some of your other comments would be more welcome but I think you expect too much sometimes for a site that wants to be a creative outlet. This is simply somebody's idea that they were willing to share, not the next LotR, so shouldn't be condemned for sharing.
Maybe you didn't mean it as critically as you wrote. But read it from the author's perspective and some empathy and maybe you will better see how it comes across.Go to Comment
Honestly, Haukagaron was my favorite part of this. I would have been willing to learn much more about him! I feel similar about the difficulty of the location but it is easy enough to pull out of the abyss and use it as is in some other random location. Enjoyable location. Would be willing to visit but wouldn't spend the night.